CASE STUDY 04 - Operam
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CASE STUDY 04 Phase 1) Discovery Phase 2) Train and Transition comprehensive onboarding and training materials ● ● ● ● ● ●
Transcript of CASE STUDY 04 - Operam
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CASE STUDY 04
Phase 1) Discovery
Phase 2) Train and Transition
comprehensive onboarding and training materials
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CASE STUDY 04
Phase 3) Agency “Help Desk”
19% improvement to CPM efficiencies
five times faster