REDUÇÃO DA INCERTEZA
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Transcript of REDUÇÃO DA INCERTEZA
7/25/2019 REDUÇÃO DA INCERTEZA
http://slidepdf.com/reader/full/reducao-da-incerteza 1/4
Uncertainty Reduction Theory
by Charles Berger
7/25/2019 REDUÇÃO DA INCERTEZA
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INTRODUCTION
Central to the present theory is the assumption that when
strangers meet, theirs primary concern is one of uncertainlyreduction or increasing predictability about the behaior ofboth themseles and others in interaction
7/25/2019 REDUÇÃO DA INCERTEZA
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Three !rior conditions
"# $ntecipation of future interaction%&e 'now we will see them again#
(# Incentie alue%They haesomething we want#
)# Deiance%They act in a weird way
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$*ioms
• $*iom", +erbal Communication
• $*iom (, Non+erbal Communication
•
$*iom), Information