REDUÇÃO DA INCERTEZA

4
Uncertainty R eduction  Theory by Charles Berger

Transcript of REDUÇÃO DA INCERTEZA

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Uncertainty Reduction Theory

by Charles Berger

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  INTRODUCTION

  Central to the present theory is the assumption that when

strangers meet, theirs primary concern is one of uncertainlyreduction or increasing predictability about the behaior ofboth themseles and others in interaction

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 Three !rior conditions

"# $ntecipation of future interaction%&e 'now we will see them again#

(# Incentie alue%They haesomething we want#

)# Deiance%They act in a weird way

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$*ioms

• $*iom", +erbal Communication

• $*iom (, Non+erbal Communication

$*iom), Information