Maximo User Group Brasil2014

Carlos Larotonda

Ronaldo Marques

Vinicius Garmatz

1

Agenda - Terça 26/8:

9:00 - Institucional IBM/ IBM Maximo World e LA/ Roadmaps Produto

9:45 - Apresentação Maximo Scheduler

10:30 - Apresentação Maximo Anywhere

11:15 - Intervalo

11:30 - Caso de Sucesso - GBS

12:00 - Caso de Sucesso - 3M Brasil

12:45 - Encerramento, próximos passos

2

O que é um Tivoli User Group?

Um grupo de clientes que ativamente trabalha com

soluções CS&I – Cloud & Smarter Infrastructure

(MAXIMO) e são interessados em aprender e compartilhar

experiências sobre suas soluções com outros clientes e

facilitar a aplicação das soluções do IBM MAXIMO.

3

O Grupo de Usuários:

Fundação: 2008

Membros 2012: 80

Membros 2014: 175

4

• Manter todos os usuários envolvidos através do networking

com outros usuários MAXIMO;

• Fórum para trocar informação, experiências e boas práticas;

• Acesso à apresentações;

• Organizar os encontros;

• Trazer as novidades do produto;

• Proporcionar ambiente para desenvolvimento das

atividades;

• Ajudar no roadmap do MAXIMO;

• Certificações FREE

O Grupo de Usuários

5

Lições aprendidas:

• Não é um ambiente para venda de produtos/serviços;

• Eventos no mínimo 2x por ano;

• IBM e BP´s devem suportar o grupo.

OBRIGADO!

7

Maximo Modernization and Business Agility Latest Maximo CapabilitiesRonaldo Marques- EAM-BDL Brasil

8

Agenda

• Industry Trends – IoTs, Analytics, Mobility, Asset Management Standards

• Is you company getting all the benefits?

• Where do we go from here?

• You have made the “right” choice

• Maximo basics – “Everything we do is to support the asset”

• Maximo capabilities

• Industry Solution

9

Trends: Internet of Things (IoT), Analytics, Mobility, StandardsThe number of connected devices is exploding ARC Advisory Industrial IoTs for Connect Assets

New interest in Asset Management

Standards

ISO 55000/PAS 55 Advanced analytics available today

Mobility take

center stage

10

Asset Management: Addressing Challenges to Drive ROI

ROI & Value for Client

Risk and Compliance Management

• Regulatory compliance

• Health Safety & Environment

Operational Excellence• Best Practices• Reliability

Business Agility• Process Standardization• Ability to Adapt

Business Alignment• Investment Accuracy• Supporting Strategic Goals

System Consolidation• One version of the truth• Cost and Complexity

Business Scenarios

ROI Points Customer Example: Transportation Industry

Labor Utilization

Up 10-20% • A major US railroad saved US $5M

by better tracking labor to specific work

Asset Utilization

Up 3-5% • A large OEM reduced overhaul

process time from 56 days to 21 days

Equipment purchases

Down 3-5% • A fleet management company saved

US $9.5M by meeting 100% availability with less

Warranty recoveries

Up 10-50% • A consumer products company with

a medium size fleet increased warranty recovery 50%

Plant Downtime

Down 5-20%

• Power generation utility 5% reduction in planned overhauls and eliminated 5% of forced outages saving $4.6M annually.

Inventory needs

Down 20-30% • A large passenger railroad was able

to identify US $18M in excess or obsolete inventory

Inventory carrying

costsDown 5-20%

• A railroad reduced saved US $1.8M impacting financing, insurance, handling, overhead, etc.

Material Costs

Reduced 10-50%

• A rail maintenance service company reduced costs 20% by optimizing material purchases

Purchasing labor

Reduced 10-50%

• A fleet management company reduced purchasing staff by 20%

11

Maximo provides enterprise level visibility across functional departments.

IT Managers can see how to streamline inventory and resources across the organization

Contract Managers can see asset related contracts; negotiate vendor T&Cs and monitor supplier performance

Financial Managers can see the entire inventory and analyze return on assets for financial reporting

Maintenance Managerscan see job plans enabled by availability of information to increase asset capacity

Field Technicians can see work assigned to them and capture critical data about assets in a mobile device

Compliance/Risk/ Governance can see asset detail to ensure regulatory compliance and mitigate risk

Planner and Schedulers can see availability of their workforce and use graphical tools to make assignments;

Purchasing Managers can see costs and orders enterprise-wide for price comparisons, discounting, standardization and order tracking

Operations Managers can see asset conditions in sufficient detail to improve asset utilization & performance

Executives have visibility and control across the organization through common systems enabling better business decisions

12

Enterprise Asset Management – Maturity Model

EAM is

Cost Focused

EAM is

An Investment

13

PAS 55/ISO 55000 is relevant to all Asset Classes across Industry

Manage Assets

Manage Asset Systems

Manage asset portfolio

Create/ acquire Utilize Maintain

Renew/dispose

Capital Investments

Optimization and sustainability planning

Sustained performance

Cost & Risk optimization

Optimize life cycle

activities

Organizational Strategic Goals

PAS 55/ISO 55000 Asset Management

System

OrganizationManagement

International standards are becoming more prevalent and are deeply tied to Enterprise

Asset Management practices.

14

Maximo has Strong Foundational Tenants

All Asset ClassesSimple or Complex

One Version of the Truth

Risk Management

Industry FocusDepth of Expertise

Extended Capabilities

Best Practices

ArchitectureGlobally Scalable

Flexible

Proven

Railways, Roads, Electric / Gas Distribution, Highways, Telecom, Water

Offices, Warehouses, Schools, Hospitals, Airports, Retail

Oil, Gas, Chemicals, Pharmaceuticals, Food,Electronics, Power Generation,

Manufacturing, Mining

Passenger and Freight Rail, Maine, Transit, Airlines , Fleet, Military, Defense

Sensors, Meters, Smart Devices, PLC’s

Plant &Production

Real Estate & Facilities

Transportationand Fleet

Infrastructureand Network

Smart Devices

15

Enabling innovation for Enterprise Asset Management by Leveraging Technology from across IBM

Analytical InsightsImproved Decision Making

Optimize OutcomesTrends and Patterns

User ExperienceMobility

Collaboration & SocialModern Interface

Deployment OptionsSaaS

On-PremiseHybrid

16

Gartner has recognized IBM as a leader in every EAM Magic Quadrant since July 1996 – most recently in the utility industry

© 2013 Gartner, Inc. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization

and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to th is research, including any warranties of merchantability or fitness for a particular purpose.

The Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire

report. The Gartner report is available upon request from IBM.

Magic Quadrant for Delivery Utility Enterprise Asset Management Kristian Steenstrup September 18, 2013

Magic Quadrant for Power Generation Enterprise Asset Management Kristian Steenstrup September 17, 2013

17

Annual Enterprise Asset Management Market Research

StudyMARKET ANALYSIS AND FORECAST THROUGH 2018

• IBM Maximo has the leading overall market share in the 2013 Global Study

• IBM Maximo is the leader in Software Revenues

• IBM Maximo has been the market leader in the last seven ARC Global Studies published

From the report: IBM holds the leading market position in the following segments:

• EAM Worldwide, EAM North America, EAM Latin America, and EAM EMEA

• EAM Software Revenues, Implementation and Services Revenues

• EAM among Tier 1 customers (over $1 billion in revenue)

“Maximo solutions are well proven in the industry, as they have had the leading

overall market share in their class for the past seven years,”

• ARC’s recently published EAM and FSM Global Market Research Study shows that

IBM holds the first or second market position in the following segments: EAM

worldwide and in North America, EMEA, Latin America, Asia, EAM software

revenues and service revenues, EAM for oil & gas, refining, electric power,

automotive, food & beverage, pharmaceutical and biotech, healthcare, education,

water and wastewater, transportation, government and financial, as well as, these

asset types: fleet, linear, complex asset MRO, facilities and production.Ralph Rio, Research Director, ARC Advisory Group, June 2014

18

Maximo Leadership in the ARC Reports since 2007Industry Segment 2007 2008 2009 2010 2011 2012 2013 2014

Oil & Gas #1 #1 #1 #1 #1 #2 #2 #2

Refining NM NM NM #1 NM #1 #1#1

Pharmaceutical & Biotech

#2 #1 #1 #1 #1 #1 #1#1

Electric Power #1 #1 #2 #1 #1 #2 #2 #2

Electric T&D NM NM NM #2 #3 #2 #2 #3

Water & Wastewater

NM #1 #2 #1 #1 #1 #1#1

Automotive #2 #2 #1 #1 #1 #1 NM #2

Transportation NM #2 #1 #1 #1 #1 #1 #1

Government #1 #1 #1 #1 #1 #1 #1 #1

Facilities #1 #1 #1 #1 #1 #1 #1 #1

Financial NM NM NM NM NM NM NM #1

Education NM #1 NM NM NM NM NM #2

Healthcare #1 #1 NM NM NM NM NM #1

Complex MRO NM NM NM NM NM NM #1 #1

NM = Not Measured

19

ASSETASSET

ANALYTICS

MOBILITY

BES

T P

RA

CTI

CES

INTE

GR

ATI

ON

INDUSTRY SOLUTIONS

WORK MGMT

RESOURCES

SUPPLY CHAIN

MATERIALS

PLANNING AND SCHEDULING

PERFORMANCE

AVAILABILITY

RELIABILITY

RISK

HEALTH & SAFETY

METERING

CONDITION

20

Mobility Analytics

WORK MANAGEMENT

ASSET MANAGEMENT

PLANNING and SCHEDULING

SUPPLY CHAIN

HEALTH and SAFETY

Industry Solutions

Assets

Inte

gra

tio

n

GIS

Process Engine

SC

AD

AE

RP

21

FUNCTIONALITY TO SUPPORT THE ASSET

ASSET

PLANNING &

SCHEDULING

WORK

MANAGEMENT

CONDITION

METERING

RESOURCES

HEALTH & SAFETY

SUPPLY CHAIN

MATERIALS

Work Schedules

Assignments Contractors

Crafts/Skills

Work Orders GIS/Maps

PM Schedules

Maintenance

Plans

Self-service

Asset Availability

Warranties Inspections

Service Levels

Costs

Meter Readings

Failure Codes

Spare Parts Procurement

StoreroomsConsignment

Replenishment

Item Kits

ABC Analysis

CustodiansUptime

Counts Vendors

22

WORK MANAGEMENT

Supports planned and unplanned maintenance activities from initial service

requests to work order generation, through planning, to completion and

recording of actual results

• Job plans for recurring tasks captures

best practices and procedures for use

across the organization

• Preventive/Predictive/Recurring

Maintenance – increase your reactive to

preventive wo ratios.

• Manage labor, skills, qualifications,

training to reduce risk

• Visual Scheduling and Assignment tools

ensures assignment of the right person,

with the right skills

• Mobile enablement

Work Management Modules

• Assignment Manager

• Job Plans

• Lock-Out/Tag-Out

• Labor Tracking

• Preventive Maintenance & Master PM

• Qualifications

• Safety

• Service Items and Requests

• Tools/Crafts

23

ASSET MANAGEMENT

Capture details about entire asset infrastructure, spare parts, performance,

and work history to enable better repair vs. replace decisions and decrease

reactive maintenance & unplanned downtime

• Location/Function, work, and cost history

• Location and equipment hierarchies and

networks

• Roll-up costs across systems,

subsystems, service and locations

• Asset Modeling, Spare Parts, Attributes,

Meters and Attached Documents with

logical inclusion downstream

• Asset Safety Hazard elimination and

LOTO capabilities

Asset Management Modules

Condition Monitoring

Failure Codes

Locations

Meters and Meter Groups

• Condition Monitoring

• Automatically generate work orders

based on pre-set tolerances

24

SUPPLY CHAIN

Plan demand, streamline purchasing processes, ensure compliance with

existing purchasing contracts

• Manage inventory across a number of

storerooms and sites for better visibility and

shared part usage, decreasing stock levels and

eliminating unnecessary spending.

• Inventory optimization and planning tools help

stock the right level of inventory to meet

demand.

• Eliminate human intervention with “lights out

purchasing” of interval-based, meter-based or

event driven requirements automating procure

to pay processes.

• Eliminate costly off-contract buying by

establishing approved vendors and contracts.

• Associate Service Level Agreements to

contracts to monitor vendor performance.

• Comprehensive functionality to fully manage

receipts, inspections and vendor payments.

Inventory Management Modules Item Master, Storerooms Inventory, Inventory Usage Condition Codes Tools, Stocked Tools Service Items

Procurement Management Modules Desktop Requisitions Purchase Requisitions Purchase Orders Receiving & Shipment Receiving Request for Quotation Companies Company Master

Contract Management Modules Labor Rate Contracts Lease/Rental Contracts Payment Schedules Purchase Contracts Warranty Contracts Terms and Conditions

25

PLANNING and SCHEDULING

Prescribes lowest-cost, highest-utilization schedules for work forces,

automatically

• Resource Optimization with visibility to

Assets, Location, Material and Tools

availability.

• Descriptive analytics compares the

target, scheduled and actual utilization

and cost of schedules.

• Pre-configured schedule-specific rules

engine accounts for skills, location, travel

time and priorities.

• Drag-and-drop team assignments

accelerates schedule optimization.

Planning and Scheduling Modules

• Scheduler

• Graphical Assignment

• Increases work team utilization and

lowers travel cost.

• Increases service level and degree of

regulatory compliance.

• Reduces duplicate work and decreases

service delays through automatic re-

optimization for emergency situations.

26

HEALTH, SAFETY and ENVIRONMENT

Reduce overall risk, comply with appropriate regulations, and create a safe

yet efficient operating environment

• Standardize HS&E practices and Integrate

these practices with day-to-day operations

management.

• Conducting incident investigations and

tracking the completion of associated

corrective actions.

• Planning for hazard identification, risk

assessment, and risk control.

• Breadth of offering from operators log

through management of change to risk

assessment as well as the traditional

incident management and Investigation.

HSE Modules

Operations

Control of Work

Investigation and improvement

Change Management

Compliance

Knowledge Management

• Provides key extensions providing critical

applications for incident management,

investigations, management of change,

non-conformance management, action

tracking, risk assessment, permit to work,

audits & surveys, regulatory compliance,

etc. and becomes the common thread

between production, safety and quality.

27

MOBILITY

Improve productivity with continuous access to critical data on an

open, scalable platform from IBM

• Optimize an increasingly mobile workforce to

increase organizational effectiveness

• Help ensure regulatory compliance and

improve efficiency with the capture of critical

data at the point of execution

• Deliver instant mobile access to asset and

work-related data with integrated capabilities

from all of our asset and facility management

solutions

• Leverage device- specific capabilities— and

improve productivity in the field—with next-

generation mobile tools

Maximo Mobile Work Management Asset Management Inventory Management

Maximo Anywhere• Work approvals• Map access• Failure Reporting• Meter Management

28

ANALYTICS

Plan demand, streamline purchasing processes, ensure compliance with

existing purchasing contracts

• Descriptive, Predictive and Prescriptive

Analytics

• Maximo Business Intelligence Packs

Targets Power Users and their skill set

providing a very effective combination in

analyzing Maximo data

• Built on industry-leading Cognos

business intelligence software

• Pre-configured analytics model to predict

over-stock and out-of-stock conditions

and generate optimal re-order

management

Inventory Insights

Key Performance Metrics

BIRT Reporting

Maximo Business Intelligence

• Pre-integrated software agent

automatically acquires necessary data

from Maximo database and delivers it to

the analytics engine

• Increases asset availability and

utilization by avoiding parts outages

29

Maximo Solutions

Add-on Solutions

Maximo

Service Provider

Maximo

Scheduler

Maximo

Mobile

Maximo

Calibration

Maximo

Linear Asset

Manager

Maximo

Asset Configuration

Manager

Maximo

Everyplace

Maximo

Archiving

Maximo

Health, Safety &

Environment Mgr

Maximo

Adapter for SAP

Maximo

Spatial

Mobile Solutions

Maximo

Adapter for Oracle

Maximo

Asset

Management

Maximo Asset Management

Essentials

Core Solutions

Maximo

for

Transportation

Maximo

for Utilities

Maximo

for Life Sciences

Maximo

for Nuclear

Maximo

for Oil & Gas

Industry Solutions

Spatial HS&ECal Cal

Maximo

Anywhere

Maximo

Asset

Management

(SaaS)

Maximo

Inventory

Insights

= new offering

30

Configuration Services

…

Java SE and Java EE Services

MAXIMO SERVICES

Database

ConfigurationWorkflow Designer

Application

Designer

Automation

Scripting

Interface Services

…Web Applications Web Services REST .NET

Integration

Adapters

Business Services

Security E-audit E-signature Migration ManagerBusiness Objects

Multi-site Multi-currency Multi-language Escalation Engine

Foundation Services

MetadataBusiness Object

Framework

Presentation

Framework

Integration

FrameworkWorkflow Engine

Report Engine Mobile Framework Multi-language Escalation Engine

…

31

MaximoAsset

Management

Industry Solution Model for Maximo - addressing industry & client requirements, reducing configuration and improving overall time to value

Industry Solutions

Customer Configuration

32

Unique Industry Functionality

– Delivers more complete solutions and more rapid, lower cost implementations

– Delivered with out of the box Industry specific content, business processes

– Supports Industry specific regulatory compliance: FDA, NRC, DOT

– Create distinct competitive advantages for IBM

Maximo for Nuclear Power

Maximo for Utilities

Maximo Spatial

Maximo for Life Science

Maximo for Transportation

Maximo Asset Configuration Mgr

Maximo for Service Providers

Maximo for Oil & Gas

Maximo Industry Solutions

33

MaximoAsset

Management

Maximo Oil & Gas Industry Solution

Industry Solutions

Customer Configuration

Operations Management

• Operating Policy

• Operating Procedures

• Operators Logbook

• Production Reporting / Log

• Downtime Reporting

• Drilling & Completions

Change Management• Change Request

• Management of Change• Standard Actions / Groups

• Technical Authorities• After Action Review

Risk Management• Hazard / Risk Register

• Risk Modeling• Risk Assessments

• Permits & Certificates• Permit to Work

Investigation Management• Investigations

• FMECA Analysis• RCFA Analysis

• Five Whys Analysis• Action Tracking

Knowledge Management• Knowledge Capture

• Information Bulletins• Lessons Learned

• Solutions

Compliance Management• Audit & Survey

• Regulatory Compliance• Conformance Management

• Corrective & Preventive Action

MRO Supply Management• Contract Management

• Purchasing• Inventory Management

• Warranty / Claim Processing• Receiving / Inspections

• Invoicing

Asset Management• Location Register

• Asset / Equipment Register

Work Management• Work Prioritization• Condition for Work

• Job Planning • Work Orders

• Work Execution

Integration Products• To complex scheduling requirements.

• To ERP systems – SAP, Oracle, etc.• To EDM systems – Filenet, etc.

34

MaximoAsset

Management

Maximo Utility Industry Solution

Industry Solutions

Customer Configuration

Crew Management• A collection of resources working

together, skills, crafts, qualifications, labor and specific people, vehicles

and tools

Smart Meters as Assets• Asset lifecycle management for

revenue meters including bulk receiving and transfer

Revenue Meter Sampling• Sample templates and random

sampling support for meters required – regulators, report status

and store test results

Meter Alarms / Condition Monitoring

• Web service to capture specific meter alarms such as tamper or low

battery – to launch work order to investigate

CU Estimating & Compatible Units Library

• Design standards for construction estimates, comparison and selection• Construction estimating standards

Maximo Spatial Asset Management• GIS Integration

Integration Products• To complex scheduling requirements.

• To ERP systems – SAP, Oracle, etc.• To EDM systems – Filenet, etc.

Integration Framework ISM - SDK• Integration SDK type support

downloadable, as is, from the ISM Library to assist with: Mobile Work

Force Management integration, Graphical Design Tool integration, Fixed

Asset integration for unitization

Task Prerequisites• Supports administrative work

requirements identifying predecessor and successor

relationships to required work order tasks such as an occupancy permit prior to energizing the site

Regulatory Tracking and Support – NERC/CIP• Asset identification as Critical Infrastructure or relationship to regulations. Work can be tracked as job plans supporting regulatory requirements and inspections on all related assets. Sabotage of

any asset can also be identified.

Map in Maximo• Map tab for assets, meters, locations,

work orders, service requests

Auto Locate and Create• Find assets, locations, WO’s and SR’s on

a map to understand proximity and context

Polygon Selection Sets• Draw a specific polygon on a map and

select actions, create WO’s and inspections

Redlining Support• Map redline draw tools supporting

export, imports and query by attributes

35

MaximoAsset

Management

Maximo Nuclear Power Industry Solution

Industry Solutions

Customer Configuration

Job Plan Revisioning• Enhances control of key maintenance procedures

Duty Stations• Narrative logs, equipment rounds,

shift turnover, objectives and notifications

Equipment Reliability• Foundation relationships for

nuclear EAM

Kiosk Applications• Clearances kiosk; lineups kiosk; CL sign off/on; create condition report

SNPM Workflow / Nuclear Content• Industry standard single point of entry

workflow directs requests for plant maintenance, materials, other needs;

standard KPIs and reports

Impact Plans• Pre-established operational and

maintenance risk managementPermits• Pre-staged strategies or ad-ho; multiple

types support plant work

Procurement Engineering• Technical / quality terms and vendor qualifications tie together requisitions, contracts, RFQs, companies, POs, items

and inventory into an integrated process

Tech Specs• Includes LCOs, applicability

actions, bases, and surveillance requirements, revision control

Configuration Change Management• Master equipment list functionality based on controlled revisions to assets, locations and CIs;

change and release applications from the engineering approval process

Lineups• Captures plant component positions

and assimilates CL information

Quick Location / Assets• Rapid creation for operations configuration control activities

LCO Tracking• Ties to Tech Specifications framework

throughout Maximo

Equipment Groups• FEGs and boundary groups

Commitment Tracking• Review / approval and work management commitments

Surveillance testing + enhancements

• Provides for regulatory frequency scheduling and tracking; ties to the

Tech Specs and plant modes framework; multi-asset and

location; retests

Condition Reports• Support a graded approach; considers potential impact to nuclear safety and

regulatory notifications; trending ties to all Maximo records

Integration Products• To complex scheduling requirements.

• To ERP systems – SAP, Oracle, etc.• To EDM systems – Filenet, etc.

Clearances + enhancements and calibrations• Robust configuration control for safe

maintenance and testing

36

MaximoAsset

Management

36

Maximo Transportation Industry Solution

Industry Solutions

Customer Configuration

Inventory• Position codes• Count books

Alerts• Maintenance alerts• PM alerts• Warranty alerts

Asset Information• Asset alias• Asset history• Condition monitoring• Consist management• Licensing & insurance• Axle configurations• Specifications & vehicle data

Campaigns• Campaign setup• Progress status

Labor• Assignment manager• Labor certification

Integration Products• To complex scheduling requirements.• To ERP systems – SAP, Oracle, etc.• To EDM systems – Filenet, etc.

Work Management• Mechanic work order• Recent & repeat repairs• Repair orders• Inspections & servicing• Tire & wheel management

Fuel Management• Fuel record• Fuel tank monitoring• fuel transaction import Meters

• Meter adjustments• Meter change out• Meter import• Meter history• Primary meter• Unlimited meters

Telematics Data• Telematics data management

Warranty• OEM warranties• Part warranties• Warranty tracking & recovery

Reporting & Analysis• Drivers log• Industry reports & KPIs• Life cycle costing• Log segments & problems

Maximo Product Update, Roadmap and New Features

38

Please note

IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion.

Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.

The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or

functionality described for our products remains at our sole discretion.

Performance is based on measurements and projections using standard

IBM benchmarks in a controlled environment. The actual throughput or

performance that any user will experience will vary depending upon many

factors, including considerations such as the amount of multiprogramming

in the user’s job stream, the I/O configuration, the storage configuration,

and the workload processed. Therefore, no assurance can be given that

an individual user will achieve results similar to those stated here.

39

The Maximo Community

• Over 200 new customer logos!

• Dozens of Regional and Industry User Groups around the globe

• Advisory Councils

• Technical Communities– DeveloperWorks

– RFE Community

– Development Partners

– Participate in Beta’s

Your voice matters! Participate!

40

Who uses Maximo? The largest asset intensive organizations in the world.

11 of the 12 largest PHARMACEUTICALS companies

7 of the 10 largest AUTOMOTIVE companies

8 of the 10 largest OIL & GAS companies

11 of the 20 largest diversified UTILTY companies

11 of the 12 major AEROSPACE & DEFENSE companies

9 of the 15 busiest AIRPORTS

6 of the 10 largest ENERGY companies

41

Market Changes in Competitive Landscape

as presented by K. Steenstreep 9/2013

TRENDS– Project Management inclusion

– Mobile (important but a mess)

– Analytics

– Linear Assets

– Integration with OT

– APR/RCM

– PAS 55

– Services (expert consulting firms)

42

A Look Back…

43

Client-Server Procurement Java Enterprise 100% EAM/IT Maximo ESRI/GISTechnology Inventory Archt Integration Web Assets Mobile Billing

1989 1996 1998 2001 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Maximo 1.0

Maximo 3.0

Maximo 4.0 Launch

Maximo 5.0 – 1st

Java Architecture

MRO acquires MainControl

Maximo 5.2 - Industry Solutions

MRO acquires Raptor for

Configuration Mgmt.

Maximo 6.0 – EAM

Maximo Mobile

IBM Acquires MRO Software

IBM Integration Activities

& Re-org of Development

Smart

PhoneNew Browsers

Maximo 7.1

Linear Asset Manager.

Admin Enhancements

BIRT Reporting

Maximo Spatial

Service Provider

Maximo Scheduler

Maximo Everyplace

Maximo Energy Mgmt.

Maximo Mobile Suite

Cognos Reporting

Maximo 7.1.1

Maximo 7.5

Smarter

Buildings

SCM Enhancements

EAM Enhancements

Usability Enhancements

Platform Enhancements

First Leader Ranking on

Gartner Group EAM Magic

Quadrant

Maximo 7.5.x

Advanced

Scheduling

Industry Solutions

Maximo Mobile

Platform Updates

Analytics

Maximo Anywhere

Maximo Time Line

Next Generation

Mobile

Maximo

Inventory

InsightsMaximo SaaS

IBM Acquires Tririga

IWMS

44

2013 Maximo Asset Management Roadmap

Q1 2013 Q2 2013

The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or

functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. .

Asset Config Mgr 7.5.1Transportation 7.5.1

•Aviation/Spec 2000•Flight Log Book•Progressive Inspections

Maximo Asset Mgmt Scheduler 7.5.2

•Automate Schedule Optimization•Automated Route Optimization

Maximo Fix-pack 7.5.0.5

Q3 2013 Q4 2013

Maximo Mobile 7.5.x.0

• Android support

• RFID

Maximo Oil & Gas/HS&E 7.5.x.0

• Permit to Work

• Audit and Surveys

Maximo

Fix-pack 7.5.0.4

Maximo Business Intelligence Pack -WO Metrics

Maximo BI Pack -Asset / Supply Chain Metrics

Maximo AnywhereRelease 7.5

•Mobile platform•Android support•Connected/Disconnected•Maximo Work Mgmt applications•Off line Map support

Trellis

• DCIM solution

Fix packs

New Versions

New Products

No-Charge Offerings

Maximo-TRIRIGA Integration

• Condition Assessment

• ISM download

Maximo-TRIRIGA Integration

• Space & Move Mgmt

• ISM download

Maximo Pattern

Support for PureSystems

Maximo

Interim Feature

Release 1

• WAS 8.5.5

• DB2 10.5

Maximo-BIM Integration

• Import COBIE data

• Integrated Naviswork

viewer

4545

End of Support dates for Maximo 7.1

• Announced

–All 7.1 products (Maximo and TSRM, CCMDB, TAMIT)

–Propose 18 month timeframe before Effective

–Announced: September 2013

–Effective: April 2015

May 2008 Sept. 2013 April 2015

Initial GA Release

7.1

2009 2010 2011 2012

Announce EOM/EOS

R7.1

Dec. 2014 2016 2017 2018

EOS Effective

R7.1

Extended Support

18 months Extended Support3 years

5 years

IBM Software Support Lifecycle Support policy:http://www-01.ibm.com/software/support/lifecycle/lc-policy.html

IBM Support Lifecycle list of Maximo Products: http://www-01.ibm.com/software/support/lifecycleapp/PLCSearch.wss?q=Maximo&scope=G821126W33273S39&ibm-view-btn.x=14&ibm-view-btn.y=12&ibm-view-btn=Search&sort=P

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Maximo Capabilities Map

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Smarter Infrastructure Growth

1. Advanced Scheduling and Field Work Force Management

– Maximo Scheduler optimization and automation in 2013

2. Focus on Mobile Applications– Maximo Anywhere, Worklight based mobile platform and applications

3. Analytics and Insights– Enhanced KPI’s, Scorecards, Reporting

– Predictive asset management

– Visibility into Inventory optimization

4. Delivery Models‒ Software as a Service, Multi Tenancy

Four primary investment themes for 2014 and beyond.

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2014 Maximo Asset Management RoadmapQ1 2014 Q2 2014

The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or

functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. .

Q3 2014 Q4 2014

Maximo Fix-pack 7.5.0.6

Maximo Fix-pack 7.5.0.7

Maximo Asset Mgmt v7.Next

•Usability•BI Dashboards•Reporting/KPI Improvements•Updated Platforms•Crews•Mapping•Multi-tenancy

Maximo Anywhere

v7.x

•Authoring Tool

•Windows

•Maximo Inventory &

Asset applications

•RFID&GPS support

•Add’l TRIRIGA

Maximo Anywhere

V7.x

•iOS

•Application editor

•File Attachments

•Add’l Maximo Work

Mgmt applications

•TRIRIGA applications

Maximo Service Provider 7.5.x

Asset Config Mgr 7.5.x

Maximo Service Provider 7.5.x

Maximo Inventory Insights

•Predict out-of stock or over-stock conditions•Suggest optimized inventory levels•SaaS delivery

Maximo (SaaS) 7.5•Full EAM functionality•Subscription based delivery model•Provides OT and IT capabilities• Hosted by IBM SoftLayer

Maximo BI Pack -Resource Metrics

Maximo BI Pack -Time Dimensions Metrics

Fix packs

New Versions

New Products

No-Charge Offerings

2015

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IBM Maximo Scheduler 7.5.2

Support for optimization models, automated labor and crew assignment

A new approach to Workforce Management

Embedded engine delivers objective based optimization models

Scenario based work planning

Graphical crew management capabilities

Optimized spatial scheduling for reduced crew windshield time

Replaces the need for pure planning and scheduling tools

Effective resource utilization through optimized work schedules

Improves the ability to respond quickly to emergency situations

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Maximo Scheduler

Long Term Planning Manual Mid and Short

Term Planning

Automated Long, Mid and Short

Term Planning

Focus Areas:

2009/10 20122013

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IBM Maximo Anywhere

Introduce the 'next' generation mobile solutions

• Leverage IBM’s Worklight as mobile platform• Provide single platform supporting the entire

portfolio (Maximo, SCCD, TRIRIGA, Industry Solutions)

• Runs on modern o/s and Smart devices (phones, tablets), leveraging device specific capabilities

Supports users in both connected and disconnected scenarios

Protected Investment from previous mobile entitlements

Easily tailor the mobile UI, for delivered applications

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IBM Maximo Inventory Insights Pre-configured inventory decision support system,

delivered as a service

Pre-configured analytics model to predict over-stock and out-of-stock conditions and generate optimal stocking levels

Pre-integrated software agent automatically acquires necessary data from Maximo database and delivers it to the analytics engine

Generates insights on stock levels, trends and possible outcomes

Delivered as a service (SaaS)

Reduces inventory holding costs up to 15-20% in first year

Increases asset availability and utilization by avoiding parts outages

Automatically generates optimal stock replenishment plan

Planned

Availability

Q1 2014

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FOCUS ON REPORTING AND KPI’s

Application navigation (nested view) and Breadcrumbs across top.

A new look introducing updated fonts, colors and styling of applications

Hover dialog provides additional field information Startcenter –multiple objects per result set, Inbox

configuration, filtering, URL launching. Record Locking options

Maximo 7.next

Executive dashboards with Metric Reports and Metric Workspace Displays

Performance improvements in reporting solutions New KPI Template and KPI Viewer Applications Individual KPI scheduling Ability to add calculations to ad-hoc reports Set a limit on the number of records presented from an Ad-

hoc report so users aren’t waiting for results for a long time.

2H 2014

USER EXPERIENCE

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INVESTMENT IN TECHNOLOGY

FUNCTIONAL ENHANCEMENTS

Capabilities to support Crews including Crew types and a Crew application Service Addresses for Assets & Locations Public Map API and Application Designer for the Map Control (Google, Bing, ESRI) Introduce Log tab in Quick Reporting, PR and PO applications

IBM Install Manager for a consistent user experience across installation of IBM offerings

Automation of common configuration scenarios, such as middleware re-configuration, ID and password changes, and language deployment

Better installation and configuration help and progressive disclosure Enablement for future capabilities such as fix pack and hot fix deployment

Support for multiple tenants in a single environment

Enable Content Loading to create bulk entries for library data like failure codes and classifications

A broad choice of supported technologies to best meet your requirements. (Middleware/OS/Browsers)

2H 2014Maximo 7.next

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Maximo Future

• Financial Control & Visibility– Depreciation Schedules– Project Costing & Budgeting– Condition Assessments– Inspections

• Extended Materials Management– Manifesting & Logistics– Inventory Counting– Supply Chain Enhancements

• Advanced Work & Asset Management– Location Based Services– Work Navigation– Advanced Preventive Maintenance

• On-Going Investment– Improved User Experience– Delivery of Mobile applications– Technical updates & platform currency– Serviceability & Performance

The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or

functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. .

Enhancement themes and areas of future Investment beyond 2014:

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Stay in touch, in tune, in syncLeverage the online community for daily updates, real-time hot topics

and social networking

Maximo Mary’s

Microphonewww.maximomary.com

*Asset & Facilities Management

Blogwww.servicemanagement360.com/category/

asset-and-facilities-management/

Asset Management Connectwww.ibm.com/developerworks/servicemanag

ement/am/index.html

TwitterTM @ibmassetmgmt and @maximomary

Asset & Facilities Management

LinkedInTMhttp://ow.ly/18mpS

Asset & Facilities Management

on YouTubeTMhttp://ow.ly/18hhU

Asset & Facilities Mgmt on

FlickrTMhttp://www.flickr.com/photos/38458067@N08/

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Acknowledgements and Disclaimers:

© Copyright IBM Corporation 2012. All rights reserved.

– U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

IBM, the IBM logo, ibm.com, Maximo and TRIRIGA are trademarks or registered trademarks of International Business Machines

Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence

in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM

at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A

current list of IBM trademarks is available on the Web at ―Copyright and trademark information‖ at www.ibm.com/legal/copytrade.shtml

Other company, product, or service names may be trademarks or service marks of others.

Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all

countries in which IBM operates.

The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are

provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice

to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is

provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of,

or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the

effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the

applicable license agreement governing the use of IBM software.

All customer examples described are presented as illustrations of how those customers have used IBM products and the resul ts they may

have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these

materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific

sales, revenue growth or other results.

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Perguntas?

60

Necessita de Informações?

Carlos Larotonda – ITConsol carlos_larotonda@itconsol.com

Vinicius Garmatz - IBM Maximo Product Architectvgarmatz@br.ibm.com

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Obrigado!!