Implante o Sugar CRM em 08 Passos

7/22/2019 Implante o Sugar CRM em 08 Passos

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http://ci39.actonsoftware.com/acton/fs/blocks/showLandingPage/a/5552/p/p-001a/t/page/fm/0





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www.wacangksudtgrao.ng`.hr

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>. A@ZDOK]OÅÎG MG ^\EOXNX@ L@ :6 ZO^^G^ .............................................. 6

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>.8. ZO^^G :8 „ @OZLO@LK]G ML ZXGNL^^G^ ......................................................................... 1

>.>. ZO^^G :> „ NGKIAE\XOÅÜL^ HÏ^ANO^ ............................................................................. ??

>.=. ZO^^G := „ N\^]G@AROÅÎG ............................................................................................. ?<

>.<. ZO^^G :< „ NGKIAE\XOKMG UGXCIDGU^ ....................................................................... 88

>.9. ZO^^G :9 „ ULHIGX@ ...................................................................................................... >:

>.5. ZO^^G :5 „ A@ZGX]OÅÎG ML MOMG^ O]XOYÁ^ ML N^Y .................................................... >8

>.6. ZO^^G :6 „ ONL^^OKMG XLDO]ÞXAG^ L EXÏIANG^ .......................................................... ><

=. NGKND\^ÎG ............................................................................................... >9

http://www.wikiconsultoria.com.br/




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Lstl l-Hggc iga prgmuzamg ng`g uò mos vïraos plåos qul o Uaca Ngksudtgrao lstïmaspgkahadazokmg erotuato`lktl og `lrnomg poro ig`lktor o nudturo ml NX@ kos

l`prlsos.

Oqua ko Uaca, kþs onrlmato`gs qul o vlkmo á sþ uò ngkslquâknao mg rldonagko`lktg l

qul quoktg òas quodamoml tl` g slu rldonagko`lktg, òs vodgr tl` gs slus prgmutgs l

slrvaågs.

Lktrltoktg á sohamg qul ng` o quoktamoml ml akigròåüls qul os plssgos

prlnaso` omàkastror maorao`lktl á quosl a`pgssàvld elrlknaor lquapls ml òrcltake,

vlkmos, ÔN l Zþs-vlkmo sl` uò ilrro`lkto lsplnaodazomo poro lsso torlio.

Zgr assg, oprlslktorl`gs klssl davrg u` trohodfg gralktomg og eokfg ml lianaâknao

mlssos lquapls l ê quodamoml mo akigròåîg sghrl gs ndalktls.

Kîg tl`gs o prltlksîg ml qul ng` lssl òtlraod igròrl`gs lsplnaodastos l`

NX@, òs morl`gs —g noàkfg mos plmros‐ poro o portamo ml u` trohodfg ml

rldonagko`lktg ng` gs slus ndalktls, pgas oqua oprlslktorl`gs ngknlatgs, hgos prïtanosl u` possg-o-possg ml ng`g mor akànag og slu prgbltg.

Lsplro`gs ng`g rlsudtomg, og iakod mlsso dlaturo, qul vgnâ slbo nopoz ml tlr u`

o`halktl ûeorNX@ nustgàzomg ng` gs praknapoas momgs, vasuodazoåüls l rldotþrags qul

dfl obuml` o tgòr mlnasüls.

_ulrl`gs prgvor qul pgr òas sa`pdls qul slbo` os akanaotavos ml NX@ ldos

sl`prl sîg nopozls ml `ldfgror prgnlssgs l o tgòmo ml mlnasîg ml elstgrls l to`há`

qul o pagr akanaotavo á sl`prl o ml ianor poromg, gu slbo, sl suo l`prlso fgbl oakmo kîg

tl` rlnursgs poro g u` prgbltg ng`pdltg ml NX@ ng`g tgmgs `þmudgs, prgnlssgs l

outgòåüls, lktîg ng`lnl ng` g hïsang, òs ng`lnl rïpamg l vï `ldfgrokmg ogs

pgungs.

Iakod`lktl, kgssg praknapod ghbltavg á qul suo l`prlso vlkmo òas, ng` `ldfgr

quodamoml, òas vldgnamoml l praknapod`lktl D\NXO]AYAMOML.

Oprgvlatl o dlaturo l hgks kleþnags!

OZXL^LK]OÅÎG





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?. ̂ GHXL G ^\EOXNX@

G ûeor á uò pdotoigrò ml NX@ (Elrlknao`lktg mg Xldonagko`lktg ng` g

Ndalktl), ml nþmaeg ohlrtg (gplk-sgurnl), qul fgbl ngkto ng` vïraos

mastrahuaåüls ng`lrnaoas, àdfüls ml mlslkvgdvlmgrls l aktleromgrls og rlmgr

mg ùkmg.

Assg ioz mldo uò ilrro`lkto ml otuodazoåîg ngktàkuo, ng` prlåg onlssàvld l

iïnad ml usor, pgas gs rlnursgs sl`prl ong`pokfo` os òdtaòs tlkmâknaos ml

sgitworl. Zrgbltomo poro obumor suo l`prlso o ngùkanor ng` os pgssàvlas

prgsplnåüls ml vlkmo, ng`portadfor akigròåüls ml vlkmos, ilnfor kleþnags l

òktlr gs slus ndalktls sotasilatgs.

Otuod`lktl, g ûeorNX@ tl` àdforls ml l`prlsos utadazokmg suos danlkåosng`lrnaoas ml mailrlktls toòkfgs l tapgs ml kleþnags, ng`g2 lsngdos,

hokngs, fgspatoas, pdokgs ml soòml, sleuromgros, a`ghadaïraos, slrvaågs,

tlnkgdgeao, akmòstrao, tldlngùkanoåüls, vorlbg, `àmao, GKE‑s l otá þreîgs

egvlrko`lktoas.

G ûeorNX@ ngkto ng` uò sáral ml rlnursgs qul pgml` sl omoptor o

mailrlktls prgnlssgs, ng`g2

• Nodlkmïrag ml lquapl3

• Elstîg ml Nodd nlktlr3

• Aktleroåîg ng` lòad3

• Aktleroåîg ng` rlmls sgnaoas3

• Ylrsîg `ghadl (AG^ l Okmrgam)3

• Elstîg ml prgbltgs3

•

Elromgr ml rldotþrags l mosfhgorms3• O`halktl —^tumag‐ poro nustgàzoåîg l mlslkvgdva`lktg ml `þmudgs3

• ^lornf Aktldaelktl.

Ng` tgmgs lssls rlnursgs, g ûeorNX@ plràtl qul o suo l`prlso tlkfo uò

þtaò lxplraâknao ko a`pdoktoåîg, òkutlkåîg l ùmokåo ml prgnlssgs ml

elstîg ml rldonagko`lktg ng` ndalktls, mlktrl gs quoas mlstono`gs2

òrcltake, vlkmos, pþs-vlkmos l supgrtl og ndalktl.





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8. NGKNLA]G^ A@ZGX]OK]L^ „ YO@G^ NG@LÅOX!

Muroktl o a`pdoktoåîg vgnâ mlpororï ng` kg`lkndoturos l ngknlatgs qul

slrîg mltlràkoktls poro g hg` okmo`lktg mg prgbltg.

Zgr astg, sleul` ohoaxg akigròåüls qul pgmlrîg obumï-dg.

NX@ „ ^îg lstrotáeaos l prgnlssgs qul pgssahadato` mailrlknaod ng`pltatavg

otrovás ml rldonagko`lktg ng` ndalktls. Á to`há` u` tapg ml sgitworl, qul

plràtl g onòùdg l o nlktrodazoåîg ml akigròåüls sghrl g rldonagko`lktg

ml uò l`prlso ng` gs ndalktls l kgrtlao os tgòmos ml mlnasüls sghrl

òrcltake, oåüls ml igråo ml vlkmo, pþs-vlkmos l ÔN.

^\EOX Gk-Mlòkm „ Á o `gmodamoml ml kleþnag qul oerupo sgduåülstlnkgdþeanos l slrvaågs, l ng`lrnaodazo assg ng`g ^lrvaåg (ôos „ ^gitworl os o

^lrvanl). O ûeor maspgkahadazo u` slrvaåg Gk-mlòkm qul ionadato o

a`pdl`lktoåîg mg prgbltg pgr slr idlxàvld l lsnodïvld, pgas klssl nosg kîg á

klnlssïrag akvlsta`lktg l` slrvamgrls, danlkåos l hokngs ml momgs. G ndalktl

sþ poeo pgr usuïrag rleastromg kg sastlò.

^\EOX Gk-âtl „ Á uò `gmodamoml Gk-prlàsls poro g ûeorNX@ qul sl

norontlrazo pldo akstodoåîg mg ûeorNX@ kgs slrvamgrls mg prþprag ndalktl.

^\EOX Gk-Ndgum (Zravotl okm Zuhdan) „ @gmodamoml ml a`pdoktoåîg Gk-

prlàsls qul utadazo o`halktls Gk-Ndgum (kos kuvlks), gu slbo, á g ûeorNX@

—rgmokmg‐ l` uò kuvl` ml tlrnlargs ng`g AH@ gu Oòzgk, òs ng` tgmo o

idlxahadamoml ml o`halktl mlktrg mo l`prlso.

H8H „ Á uò saedo qul saekaiano —Husaklss-tg-Husaklss‐. Amlktaiano uò

notlegrao ml kleþnags l` qul l`prlsos vlkml` poro gutros l`prlsos.

H8N - Á uò saedo qul saekaiano —Husaklss-tg-Ngksu`lr‐. Bï klstl nosg,

amlktaiano uò notlegrao ml kleþnags l` qul l`prlsos vlkml` poro

ngksuàmgrls.

]orelt „ ^îg plssgos ml qul` kîg sl tâ` akigròåüls ml quodaianoåîg, gu

slbo, sîg dastos iraos, qul pgml` slr trohodfomos, otrovás ml no`pokfos ml l-

òad poro elroåîg ml aktlrlssl, sghrl prgmutgs gu slrvaågs.





9


No`pokfo „ Oåüls ml mavudeoåîg ml akigròåüls vasokmg uò oprgxaòåîg

ng` dloms, ngktotgs gu ndalktls. Os no`pokfos pgml` utadazor vïraos `àmaos

ng`g ]Y, rïmag, aktlrklt, l-òads, mlktrl gutros.

Dloms „ Ngkflnamgs to`há` ng`g prgsplnts, gs dloms sîg gs ndalktls ml uòl`prlso l` slu lstïeag akanaod ml ng`pro, gu slbo, odeuá` ng` aktlrlssl hl`

prldaàkor l qul prlnaso slr trohodfomg l quodaianomg poro qul fobo

vlrmomlaro ng`prllksîg sghrl suo grael`, slu aktlrlssl l suo lxplntotavo ml

moto ml ng`pro.

Ngktotg „ ^îg tgmos os plssgos iàsanos qul iozl` portl ml uò l`prlso ng` o

quod bï fguvl uò klegnaoåîg, òs qul kîg klnlssorao`lktl tlkfo samg

vlkmamg odeg. Zgml` slr trotomgs ng`g ndalktls l` kleþnag H8N gu ng`gngktotgs ossgnaomgs o u` ndalktl l` u` kleþnag H8H. Elrod`lktl, gs

ngktotgs prlnaso` slr hl` ndossaianomgs poro qul slbo pgssàvld òplor

aktlrlssls, noregs l akigròåüls qul pgml` elror aksaefts ml rldonagko`lktg.

L`prlsos „ ^îg tgmos os plssgos buràmanos ng` o quoas bï fguvl uò

klegnaoåîg, òs qul kîg klnlssorao`lktl tlkfo samg vlkmamg odeg.

Ng`prllkml` o hosl ml ndalktls l` kleþnag H8H.

Ngkvlrsîg „ Á g prgnlssg qul troksigrò`gs u` dlom l` u` ndalktl (slbo ldl

l`prlso gu plssgo iàsano). G prgnlssg á outg`ïtang l pgml elror, to`há`,

rleastrgs ml kleþnags. Á rlodazomg kgròd`lktl quokmg g dlom lstï

quodaianomg, mlndoro aktlrlssl l` u` prgmutg gu slrvaåg l` u` prozg

mltlràkomg l, lktîg, sl akanao uò klegnaoåîg ng` g `ls`g.

Yasuodazoåüls „ ^îg tldos ml vasuodazoåîg ml rleastrgs lxastlktls l` tgmgs gs

`þmudgs mg ûeorNX@, gu slbo, sîg ngksudtos sa`pdls mos tohldos ml momgs mgsastlò. Otrovás mos vasuodazoåüls á pgssàvld rlodazor iadtrgs, ngksudtos

ovokåomos, otuodazoåüls l` òsso l lkvag ml l-òad, mlktrl gutros oåüls.

Ugrcidgw „ Oåüls qul outgòtazo` gs prgnlssgs ml vlkmos. G wgrcidgw

pgssua u` eotadfg qul á masporomg quokmg uò ngkmaåîg rleastromo á sotasilato

l pgml elror uò kgtaianoåîg gu oåîg kg sastlò, ng`g otuodazoåîg ml

no`pg, torlio gu lvlktg.





5


Oåîg „ Otavamoml o slr rlodazomo. G ûeorNX@ oprlslkto u` nodlkmïrag poro

oerupo`lktg l vasuodazoåîg mos torlios, odá` ml kgtaianor g rlspgksïvld poro

dl`hrï-dg.

Xlukaîg „ ]apg ml otavamoml o slr rlodazomo lkvgdvlkmg u` gu òasportanapoktls.

Daeoåüls „ Hosl ml rleastrg ml daeoåüls tldliýkanos o slrl` rlodazomos l` mao

l moto prlvasto. ]o`há` sîg oprlslktomos kg nodlkmïrag.

Mosfhgorm „ Zoakld plrsgkodazïvld ml vasuodazoåîg rïpamo qul òktâ` ko

`lsò tldo erïiangs, tohldos, nodlkmïrags l opdanoåüls ml ngùkanoåîg. Zgml

slr lktlkmamg to`há` ng`g u` poakld ml akmanomgrls ml kleþnags.

\suïrag „ Á g utadazomgr kgàkod l outgrazomg mg sastlò. Lstl plrsgkoel`

sl`prl voa aktlroear ng` gs `þmudgs mg sastlò l nomo usuïrag klnlssato ml

uò danlkåo otavo.

Iuknagkïrag „ ^îg tgmos os plssgos mo l`prlso qul lstîg nomostromos kg

sastlò l qul l` tlsl pgml` rlnlhlr kgtaianoåüls vakmos mg sastlò, òs

sl` aktlroearl` ng` g sastlò. G iuknagkïrag kîg poeo danlkåo l pgml slr

—prg`gvamg o usuïrag‐.Lquapls „ ^îg gs oerupo`lktgs mgs usuïrags mg sastlò. Ko prïtano os lquapls

pgml` slr rlprlslktomos pgr mlporto`lktgs, dgbos, iadaoas, ltn. Kg ûeorNX@

os lquapls mltlràko` g qul gs usuïrags rleudorls pgml` onlssor.

Iukåüls „ ^îg gs plrias qul mltlràko` ng`g gs usuïrags rleudorls vlrîg gs

rleastrgs l gs `þmudgs mg sastlò.

Nustgàzoåîg „ ^îg os oåüls ml `gmaianoåîg mos aktlrionls mg sastlò qul

ng`prllkml` os otavamomls ng`g ùmokåo gu nraoåîg ml igrùdïrags l

no`pgs, nraoåîg ml rldotþrags l mosfhgorms, ngkiaeuroåîg ml wgrcidgws l otá

o nraoåîg ml kgvgs `þmudgs kîg kotavgs mg sastlò.

Zlrsgkodazoåîg „ Á o pgssahadamoml qul gs usuïrags gu omàkastromgrls tâ` ml

`gmaianor o suo ïrlo ml trohodfg ml `gmg o lsngdflr ldl`lktgs o slrl`

lxahamgs, erïiangs, oporâknao, maspgsaåîg ml ng`pgklktls, mlktrl gutrgs.





6


>. A@ZDOK]OÅÎG MG ^\EOXNX@ L@ :6 ZO^^G^

>.?. ZO^^G :? „ DLYOK]L G^ GHBL]AYG^, @L]O^ L AKMANOMGXL^ ML^\NL^^G MG ZXGBL]G

Zoro qul g prgbltg ml a`pdoktoåîg mg ûeorNX@ otakbo g slu ghbltavg á

a`pgrtoktl qul vgnâ dlvoktl tgmos os akigròåüls qul ml`gkstrl` g

mlsl`plkfg mo suo ïrlo ng`lrnaod. Lstos akigròåüls kgrtlorîg o lstrotáeao

omgtomo poro o a`pdl`lktoåîg mg prgbltg.

Klsto iosl, mlvl` slr amlktaianomos os rleros ml kleþnags mgs prgnlssgs

lxastlktls, gs `lnokas`gs ml noptoåîg ml ndalktls, gs akmanomgrls ml sunlssg

ml oåüls, mlktrl gutros akigròåüls qul pgmlrîg kgrtlor gs pgktgs nràtangs

mg slu prgbltg.

• Nustgs lkvgdvamgs ng` gs prgnlssgs3

• @ltos ml rlmuåîg3

• Akigròåüls iukmo`lktoas o slrl` `gkatgromos3

• Akmanomgrls ml mlsl`plkfg l plrigròknl3

• Ngktrgdls maïrags qul mlvl` slr rlodazomgs3

• Akigròåüls iukmo`lktoas poro o tgòmo ml mlnasüls.

Á a`pgrtoktl rligråor qul g amlod á qul g prgbltg kîg plrno g igng mo nudturo

mo greokazoåîg vaelktl. Ossa`, o omlrâknao slrï `ldfgr.





1


Ngksgdaml tumg assg l` u` mgnu`lktg l vodaml ng` gs rlspgksïvlas pldg

prgbltg.

]roksigr`l os oåüls l` u` nrgkgeroò l ldlbo rlspgksïvlas, eoroktakmg qul

nomo u` lktlkmlu slu popld l g prozg mo lxlnuåîg mos torlios.

Lssos akigròåüls slrîg usomos poro o `gktoel` mgs rldotþrags erïiangs l

rgtakos ml egvlrkokåo.

>.8. ZO^^G :8 „ @OZLO@LK]G ML ZXGNL^^G^

o) Lqua pl Xlspgksïvld pld g Zrgb lt gYasokmg g sunlssg mg prgbltg á ongksldfïvld

qul sl nral uò ngàssîg gu lquapl

rlspgksïvld pldg prgbltg.

Á iukmo`lktod qul o lquapl rlspgksïvld

pldg prgbltg slbo u` erupg ùdtamasnapdakor

ng`pgstg pgr rlprlslktoktls ml nomo

mlporto`lktg gu ïrlo oiltomo pldg `ls`g.

Mlssl `gmg, nomo u` pgmlrï dokåor u`

gdfor mailrlktl sghrl os otavamomls rlodazomos, suos iodfos l eoreodgs l` tgmos

os iosls. Lsto prïtano pgssahadatorï g lkvgdva`lktg mos plssgos, o maàkuaåîg

saekaianotavo mgs otratgs l o amlktaianoåîg právao ml pgktgs ml rlsastâknao ês

ùmokåos.

Xlng`lkmo-sl qul u` `l`hrg mg kàvld lstrotáeang mo l`prlso portanapl mo

ngàssîg ng`g potrgnakomgr mg prgbltg. Ldl tlrï g popld ml tgòr os mlnasülssghrl pgktgs ml ngkidatgs mg erupg, ldl to`há` mlvlrï slr o plssgo

a`pontomo ng` g rlsudtomg iakod mo outgòåîg mgs prgnlssgs. Gu slbo, g

potrgnakomgr mlvlrï slr g marltgr gu elrlktl qul tgòrï mlnasüls ng` hosl

kos akigròåüls elromos pldg NX@.





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h) Dlvokt o`lkt g mgs pr gnlssgs ml NX@

Klsto iosl, mlvl` slr dlvoktomgs gs

iduxgs ml trohodfgs ossgnaomgs og

prgnlssg ml vlkmos ko suo greokazoåîg,

os rleros ml kleþnags l` vaegr l gs

rldotþrags rldotavgs o nomo prgnlssg.

Kîg lxastl u` `gmldg prgktg, g amlod á

qul vgnâ ioåo g dlvokto`lktg otrovás ml

lktrlvastos l ml uò `ltgmgdgeao qul pgssahadatl tlr l` `îgs g òplo`lktg

mgs prgnlssgs ml vlkmos omgtomgs ko greokazoåîg. Lsto hgo prïtanopgssahadatorï, to`há`, qul vgnâ tlkfo uò mgnu`lktoåîg qul pgmlrï slr

utadazomo kos gtaàzoåüls ml prgnlssgs mo l`prlso iuturo`lktl.

Elrod`lktl sîg utadazomos ilrro`lktos ml `gmldoel` toas ng`g @^ Yasag,

HazOea, @gmldlr, Hgkato, mlktrl gutrgs.

Og iakod mg òplo`lktg ml prgnlssgs vgnâ tlrï òplomg2

• ]gmgs gs —otgrls‐ mgs prgnlssgs3

• ]gmgs gs igrùdïrags l akigròåüls klnlssïraos poro lxlnuåîg mg

trohodfg3

• ]gmos os otavamomls o slrl` rlodazomos3

• ]gmgs gs pgktgs ml oprgvoåîg l nflnoel` ml elstgrls3

• ]gmgs gs iduxgs ml lxnlåîg, lrrg l akngkigràmomls3

• Gs eotadfgs qul mlòkmorîg aktlrvlkåîg kg prgnlssg3

• Os oåüls ml ngktrgdl poro eoroktar qul g prgnlssg kîg porl l iduo

kgròd`lktl.

MANO2 Nosg tlkfo maianudmomls l` dlvoktor gs prgnlssgs, prgnurl u` opgag

prgiassagkod ml ngksudtgrao, gs ngksudtgrls tâ` prïtanos l vasüls sghrl ng`g

gs prgnlssgs slrîg outgòtazomgs kgs sastlòs.





?8


Og mliakar o vlrsîg mo danlkåo, vgnâ pgmlrï sgdanator u` o`halktl ml tlstl pgr

>: maos l mlpgas ng`pror os danlkåos usokmg lstl dakc.

Odá` massg, o Uaca oakmo prg`gvl wlhakors (slàkïrags wlh) poro lsndorlnlr

os praknapoas iuknagkodamomls mos ilrro`lktos, mailrlkåos ml vlrsüls, tlr`gsml usg l `gmldgs ml ngktrotoåîg, lktrl gutrgs.

h) Ngki a eur oåîg hïsano mg o`ha lkt l3

Kg slu pra`larg dgeak kg o`halktl ûeorNX@, vgnâ tlrï onlssg o u` tgur ko

ilrro`lkto l ês praknapoas iuknagkodamomls mo `lsò.

Os ngkiaeuroåüls hïsanos mg o`halktl sîg ilatos otrovás mos gpåüls qul sl

lkngktro` ko ngksgdl ml Omàkastroåîg.


http://goo.gl/tcsO2L







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Mlstono`-sl klsto ltopo os ngkiaeuroåüls ml igr`otgs ml moto l fgro, doygut

l dgegtapgs, ngkigr`l oprlslktomg ko a`oel` ohoaxg2

Opþs os odtlroåüls mos ngkiaeuroåüls, ndaqul l` Erovor.

n) Ngk i a eur oåîg ml usuïr a gs

Ghslrvl qul vgnâ pgmlrï lmator u` usuïrag bï lxastlktl, sldlnagkokmg ko dasto

ml usuïrags (?) gu nraor u` kgvg usuïrag ndanokmg ko gpåîg kg `lku (8)2

<9





?=


Kg igrùdïrag ml lmaåîg ml usuïrags lkngktro`-sl os akigròåüls rlilrlktls

ogs usuïrags mg sastlò l iuknagkïrags. Mlstono`gs g no`pg —tapg ml usuïrag‐

qul mltlràko sl g usuïrag á omàkastromgr gu usuïrag rleudor.

Gs onlssgs mgs usuïrags pgml` slr vastgs ko oho onlssor2

?

8





?9


Ko slquâknao, sldlnagkl g `þmudg qul mlslbo trohodfor l os gpåüls mlngkiaeuroåîg mg `þmudg oporlnlrîg.

5





?5


Zoro ngkiaeuror gs no`pgs mg `þmudg sldlnagkl2 No`pgs (6).

Gs no`pgs mg igrùdïrag ml nraoåîg ml no`pgs mlvl` slr prllknfamgs.Xlssodto`gs oqua gs no`pgs —tapg ml momgs‐ (1), pgas Klsto ïrlo sîg

ngkiaeuromos os amlktaianoåüls mg no`pg, vodgrls pomrüls o slrl` omgtomgs,

mlplkmâknaos ml gutrgs no`pgs, sl slrï oumatomg l sl slrï ml prllknfa`lktg

ghraeotþrag, mlktrl gutros akigròåüls.

Kg mrgpmgwk mg no`pg sîg oprlslktomgs gs tapgs maspgkàvlas (vaml prþxaò

aòel`).

6





?6


h) Nust g`a zoåîg ml Doygut

O ngkiaeuroåîg ml doyguts á ilato otrovás mo gpåîg doyguts (?:). Otrovás mlsto

tldo pgmlrîg slr ngkiaeuromgs gs doyguts, mgs igr`udïrags, mgs `þmudgs l

pgpups ml plsquasos.

1





?1


Ossa` qul igr sldlnagkomg g àngkl doyguts slrï oprlslktomo o tldo ng` os

gpåüls ml doyguts2

Ngkvlrtlr Zgtlknaoas „ G igrùdïrag ml ngkvlrsîg pgml slr ngkiaeuromg.

Ossa`, vgnâ pgmlrï onrlsnlktor gutrgs `þmudgs qul tlrîg rleastrgs nraomgs,

ossgnaomgs og `þmudg ml Ngktotgs. Dl`hrokmg qul kg prgnlssg ml ngkvlrsîg

g pgtlknaod á ngkvlrtamg l` ngktotg. Ygnâ lkngktrorï lsto gpåîg sg`lktl kg

`þmudg Zgtlknaoas.

XlngrmYalw „ Klsto gpåîg, á pgssàvld ngkiaeuror g doygut ml vasuodazoåîg l

lmaåîg ml rleastrgs. Mlsto igrò, á pgssàvld lsngdflr gs no`pgs qul

oporlnlrîg kgs igrùdïrags. Otá o vlrsîg 9.5.8 mg ûeorNX@, vasuodazoåîg l

lmaåîg ml rleastrgs lro` ngkiaeuromgs slporomo`lktl. O portar mo vlrsîg 5 á

u` òkang o`halktl ml ngkiaeuroåîg.

Dastoel` „ Os dastoelks oprlslkto` gs rleastrgs l` u` igròtg oprgpraomgporo sldlåîg l gplroåîg ng` vïrags rleastrgs. Gs rleastrgs sîg oprlslktomgs

l` dakfos l nomo no`pg á oprlslktomg l` ngdukos. Zgrtoktg, á pgssàvld

lsngdflr quoas no`pgs slrîg oprlslktomgs. Lsto sldlåîg mgs no`pgs á ilato

otrovás mlsto gpåîg.

Zgpup „ Ygnâ pgml, oakmo, lsngdflr quoas no`pgs slrîg utadazomgs kos

plsquasos ml `þmudgs rldonagkomgs. G pgpup á igròmg pgr muos portls, o

?:





8:


dastoel` mg pgpup l o plsquaso mg pgpup. Ossa`, vgnâ pgmlrï lsngdflr quoas

no`pgs oporlnlrîg ko dasto l pgr quoas no`pgs slrï rlodazomg g iadtrg ml

rleastrgs.

Zlsquasor „ G ^ueorNX@ gilrlnl o pgssahadamoml ml ngkiaeuror`gs gs no`pgsqul oporlnlrîg kos plsquasos hïsano l ovokåomo. Lstls no`pgs slrîg

utadazomgs ko iadtroel` ml rleastrgs, marlto`lktl ko Dastoel`.

Ng`g oprlslktomg ko iaeuro ohoaxg, gs no`pgs sîg akslramgs l rltaromgs mgsigr`udïrags `gvlkmg l sgdtokmg. Zgml`-sl nraor dakfos, ohos l poakáas.





8?


Opþs o ngkndusîg mo ngkiaeuroåîg kukno sl lsqulåo ml ndanor l` erovor.

\ò gpåîg gilrlnamo pldg ûeorNX@ poro ionadator o gplroåîg mg usuïrag á g

rlnursg ml nraoåîg rïpamo. Lstl rlnursg á onlssomg kg noktg suplragr marlatg

mo horro ml `lku —+‐ (??).

\` igrùdïrag saktátang pgmlrï slr utadazomg poro o nraoåîg ml rleastrgs. Lstl

igrùdïrag á ngkiaeurïvld kg stumag.

??





88


>.<. ZO^^G :< „ NGKIAE\XOKMG UGXCIDGU^

O iuknagkodamoml ml Ugrcidgw plràtl o outgòåîg ml torlios rlpltatavos

poro obumï-dg o aknrl`lktor o lianaâknao l eoroktar qul g prgnlssg ml kleþnag

lstï slkmg sleuamg.

Kg ûeorNX@, gs wgrcidgws pgml` slr nraomgs pldgs omàkastromgrls, otrovás

mo ngksgdl ml omàkastroåîg (?>) , ngkigr`l oprlslktomg ko aòel` ohoaxg.

G wgrcidgw pgssua trâs ldl`lktgs, qul sîg2

?. Ngkmaåîg o slr sotasilato3

8. Odlrtos3

>. Oåüls.

Zgrtoktg, gs odlrtos l oåüls slrîg lxlnutomgs sl o ngkmaåîg igr sotasilato.

Zoro oprlslktor`gs o ngkstruåîg ml u` wgrcidgw utadazorl`gs u` lxl`pdg

qul ngktl`pdorï vïrags ldl`lktgs l tgrkorï g slu lktlkma`lktg òas iïnad.

Klstl lxl`pdg vo`gs ngksamlror qul, quokmg u` kgvg dlom igr nraomg l qul g

no`pg —stotus‐ tlkfo o mlsnraåîg —kgvo‐ sldlnagkomg, slrï lknoàkfomg

outgòtano`lktl poro g ndalktl uò norto ml oeromlna`lktg pldg ngktotg l

slrï nraomo uò kgto mgnu`lktokmg qul g l-òad iga lkvaomg.

Xlng`lkmo`gs nraor gs tl`pdotls oktls ml akanaor`gs o ngkiaeuroåîg

mg wgrcidgw. Ohoaxg slrï ml`gkstromg ng`g nraor g tl`pdotl ml l-òad l ko

slquâknao slrï ml`gkstromg o ngkiaeuroåîg mg wgrcidgw qul lxlnutorï lsto

torlio.

?>





8>


Nraoåîg mg tl`pdotl2

Kg `lku mg `þmudg, onlssl —Odlrt Lòad ]l`pdotls‐(?8).

Ko tldo qul ohrarï, sldlnagkl g `þmudg qul tlrï g tl`pdotl ossgnaomg l ndaqull` —Kgvg‐.

Ohrarï o tldo ml nraoåîg mg l-òad.

Kg prllknfa`lktg mg nohlåodfg vgnâ mlvlrï akigròr pgr quod lkmlrlåg ml

l-òad g odlrto slrï masporomg (Mg Lkmlrlåg) l quod g kg`l mg rl`ltlktl (Mg

Kg`l) (?<).

Gs tl`pdotls supgrto` o utadazoåîg ml momgs voraïvlas qul mlaxo` suo

ngùkanoåîg òas idlxàvld l plrsgkodazomo.

Zoro astg, vgnâ sldlnagko g no`pg mlslbomg kg `þmudg ml mlstakg gu sldlnagko

u` mgs `þmudgs qul pgssul` rldonagko`lktg ng` g `þmudg ml mlstakg.

Zgsanagkl g nursgr, kg tlxtg, gkml mlvlrï oporlnlr o akigròåîg vakmo mg

no`pg l ndaqul l` —Akslrar‐.

?8





8=


\ò vlz ngknduàmg g tl`pdotl, ndaqul l` Erovor.

O rldoåîg mgs tl`pdotls oporlnl ngkigr`l aòel` ohoaxg2

Klstl nosg, lsto`gs prgktgs poro ngkiaeuror`gs g wgrcidgw.

O aòel` ohoaxg oprlslkto gs trâs ldl`lktgs mg wgrcidgw. Ko slquâknao,

mlsnrlvlrl`gs nomo u`. Gs ldl`lktgs bï lstîg prllknfamgs poro qul vgnâ

plrnlho ng`g slrï o maspgsaåîg opþs ngknduar`gs o ngkiaeuroåîg.

?<





8<


Kîg á ghraeotþrag pgssuar

odlrtos l oåüls. Zgml-sl

tlr, oplkos, u` mgs mgas

ldl`lktgs kg wgrcidgw.

\ò vlz qul g wgrcidgw

iga ngkiaeuromg ng` odlrtosgu oåüls ossgnaomos, g

wgrcidgw lstorï prgktg

poro slr masporomg.

G ûeorNX@ maspgkahadazo

mgas tapgs ml wgrcidgws, g

pra`larg otavomg —quokmg

u` rleastrg á erovomg‐ l g

sleukmg hoslomg l`

tl`pg, gu slbo2 —mlpgas

qul mltlràkomg tl`pg

possor‐. O pra`laro gpåîg

prlssupül qul sl`prl qul

uò `gmaianoåîg ongktlåo

?9

Ldl`lktgs mg wgrcidgw2

o) Ngkmaåüls2 Zldg og `lkgs uò

ngkmaåîg mlvl lxastar poro qul g

wgrcidgw slbo masporomg. ^l lxastarl`

òas ml uò ngkmaåîg, tgmos mlvlrîg

slr otlkmamos.h) Odlrtos2 ôtasilato o ngkmaåîg, g

wgrcidgw pgml lknoàkfor odlrtos

hoslomgs l` `lksoelks sa`pdls gu

tl`pdotls prlporomgs lsplnaod`lktl

poro o ngùkanoåîg, ng`g bï iga

oprlslktomg oktlragr`lktl. Zgml` slr

lknoàkfomgs òas ml u` odlrto pldg

`ls`g wgrcidgw l nomo odlrto pgml

ngktlr òas ml u` mlstakotïrag.

n) Oåüls2 ôtasilato o ngkmaåîg mg `lu

rleastrg, no`pgs pgml` slr

`gmaianomgs l rleastrgs nraomgs l`

`þmudgs rldonagkomgs, mlktrl gutros

gpåüls.





89


kg `þmudg gu no`pg, o traeelr á masporomo. Ko sleukmo gpåîg, ngkbueo u`

mltlràkomg tl`pg mlngrramg l `gmaianoåüls l` `þmudgs gu no`pgs.

O ngkstruåîg ml u` wgrcidgw posso pldos sleuaktls ltopos2

Otrovás mg `lku mg `þmudg ndaqul l` —nraor uò kgvo mliakaåîg ml

wgrcidgw‐.

^lrï ohlrto o tldo ohoaxg poro qul vgnâ prllknfo g nohlåodfg ng` os

akigròåüls prldaàkorls mg wgrcidgw. Opþs ngknduar, ndaqul l` —Erovor ‐.

Opþs o erovoåîg mg nohlåodfg mg wgrcidgw, slrï oprlslktomo o tldo ng` gs

ldl`lktgs mg wgrcidgw (?9).

G prþxa`g possg á nraor o ngkmaåîg (traeelr) qul maspororï g wgrcidgw.

Og ndanor l` —Kgvg‐, onaò mo dastoel` ml ngkmaåüls ohrarï o tldo ohoaxg2

Zoro g kgssg lxl`pdg,

sldlnagkorl`gs o gpåîg

—quokmg u` no`pg kg

`þmudg ml mlstakg odtlro

poro gu ml u` vodgr

lsplnàiang‐.

L ko slquâknao,

akmanorl`gs g no`pg o slr

ovodaomg l quod g vodgr

lsplromg.





86


Opþs iakodazor l ndanor l` —Erovor ‐, ohrarï o dasto poro amlktaianor gs

mlstakotïrags mlssl odlrto.

Og ndanor l` —Kgvg‐ ohrarï o tldo poro lsngdfo mg mlstakotïrag, ngkigr`l

`gstro o a`oel` ohoaxg2

G mlstakotïrag mg odlrto oporlnlrï

ko dasto ml mlstakotïrags.Xltgrkl ês mliakaåüls mg wgrcidgw,

poro ngkiaeuror`gs os oåüls.

Og ndanor l` —Kgvg‐ ohrarï o

bokldo ml amlktaianoåîg ml oåüls2

Klstl nosg sldlnagkorl`gs —u`

usuïrag ossgnaomg ng` g `þmudg

ml mlstakg‐. Ko slquâknaomlvlrîg slr amlktaianomgs gsno`pgs qul ngktâ` g l-`oad lkg`l mg mlstakotïrag.





81


Yo`gs lsngdflr o gpåîg

—nraor u` rleastrg ku`

`þmudg ossgnaomg o u`

`þmudg ml mlstakg‐ l

sldlnagkor g `þmudg

rldonagkomg —kgtos gu

oklxgs‐.

Og ndanor l` — prþxa`g‐

u`o kgvo bokldo ml

ngkiaeuroåîg slrïoprlslktomo.

Lsngdfo gs no`pgs qul

slrîg `gmaianomgs konraoåîg ml u` rleastrg.

Gs no`pgs mliakamgs

ng`g ghraeotþrags

mlvlrîg rlnlhlr vodgr.

Ndaqul l` —Erovor ‐.

Klstl `g`lktg, g

wgrcidgw lstï prgktgporo slr lxlnutokmg

quokmg os ngkmaåüls

igrl` sotasilatos.





>:


>.9. ZO^^G :9 „ ULHIGX@

G ûeorNX@ gilrlnl g rlnursg ml nraoåîg ml wlhigr`s qul pgmlrîg slr

utadazomgs kg slu wlhsatl. O erokml voktoel` á qul opþs g prllknfa`lktg l

suhàssîg mg `ls`g slrï nraomg outgòtano`lktl u` dlom kg ûeorNX@.

G onlssg og rlnursg á otrovás mg `lku no`poake ; nrlotl dlom igr`.

Gs no`pgs slrîg omanagkomgs kg Igr` orrostokmg l sgdtokmg poro uò mos

muos ngdukos oprlslktomos.

Mlvlrîg slr akslramos os akigròåüls qul mliakarîg g ng`pgrto`lktg mg igr`.Mlstono`gs oqua o sldlåîg mo no`pokfo ê quod g igrùdïrag lstï ossgnaomg.





>?


Zossokmg poro o prþxaò iosl, slrï oprlslktomg g igrùdïrag, gkml vgnâ tlrï

onlssg og nþmaeg F]@D elromg outgòtano`lktl (?8), qul mlvlrï slr akslramg

kg nþmaeg mg slu wlhsatl.

?8





>8


>.5. ZO^^G :5 „ A@ZGX]OÅÎG ML MOMG^ O]XOYÁ^ ML N^Y

Gs `þmudgs mg ûeorNX@ plràtl` o a`pgrtoåîg ml momgs otrovás ml igròtg

N^Y.

O gpåîg á onlssomo pldg `lku mgs `þmudgs.

Opþs g onlssg ê gpåîg, u` wazorm euaorï g usuïrag pldos tldos ml a`pgrtoåîg.

G ûeorNX@ pgml a`pgrtor momgs ml orquavgs N^Y l ml opdanotavgs lxtlrkgs.

Klstl nosg, lsto`gs ngksamlrokmg o a`pgrtoåîg otrovás ml orquavgs N^Y.

^ldlnagkl g orquavg qul ngktá` gs momgs qul mlvlrîg slr a`pgrtomgs.

Ygnâ pgmlrï nraor kgvgs rleastrgs gu otuodazor rleastrgs bï lxastlktls. ^lkmg

ossa`, á klnlssïrag tlr kg orquavg a`pgrtomg g AM mgs rleastrgs lxastlktls ko

hosl.





>>


Opþs g updgom mg orquavg slrï oprlslktomo u`o o`gstro mgs momgs damgs pldg

sastl`o.

Otrovás mg hgtîg —`gstror gpåüls ovokåomos‐ vgnâ mlvlrï mliakar ng`g gs

momgs mlvlrîg slr trotomgs ko a`pgrtoåîg.





>=


Ko slquâknao á oprlslktomo o tldo poro o mliakaåîg ml2 l` quoas no`pgs os

akigr`oåüls a`pgrtomos slrîg odgnomos.

Opþs lsto iosl, os akigr`oåüls slrîg a`pgrtomos l u` rldotþrag iakod akmanorï

gs rleastrgs a`pgrtomgs ngrrlto`lktl gu kîg.





><


>.6. ZO^^G :6 „ ONL^ÔKMG XLDO]ÞXAG^ L EXÏIANG^

G ûeorNX@ maspgkahadazo rldotþrags prá-ngkiaeurïvlas qul pgml` slr

onlssomgs pldg `lku ; rldotþrags l plràtl qul slbo` nraomgs rldotþrags

plrsgkodazomgs.

G prþprag sastlò maspgkahadazo u` wazorm poro elroåîg ml rldotþrags l slus

rlsplntavgs erïiangs l` pgungs possgs.

Zoro os mlòkmos òas ng`pdlxos á klnlssïrag òas lxplraâknao ng` g usg mo

ilrro`lkto, òs o Uaca maspgkahadazo u` nursg (vao aktlrklt) lsplnàiang poro

elroåîg ml rldotþrags l omàkastroåîg ml momgs mg ûeorNX@.

Lktrl ngktotg ng` kgsso lquapl l ghtlkfo òas akigròåüls.





>9


=. NGKND\^ÎG

Norg dlatgr,

Lsplro`gs qul og tlr nfleomg otá oqua, lssl lhggc tlkfo obumomg vgnâ l suol`prlso o mor gs pra`largs possgs ru`g o u` lstrotáeao ml NX@ l qul l`

pgung tl`pg vgnâ slbo nopoz ml ngdflr irutgs mlstl rldonagko`lktg.

G qul to`há` lsplro`gs ng`g rlsudtomg mlssl trohodfg á qul hrlvl`lktl

vgnâ tlkfo uò hosl ml momgs ukaianomgs ml slus ndalktls ng` ngktotgs l

kleþnags ossgnaomgs l uò vasîg ukaianomo otrovás ml rldotþrags l erïiangs

elromgs pldg sastlò.

L oegro qul vgnâ bï mlu gs pra`larg possgs, qulrl`gs mazlr qul assg kîg

onoho pgr oqua.

^l lssl lhggc obumgu kg slu lktlkma`lktg sghrl o ilrro`lkto. Yoa dï

ng`lktl gu mâ suelstüls ml ùmokåos gu `ldfgraos l` kgsso pïeako kg

ionlhggc.

Gu oakmo onlssl g kgssg hdge, gkml pgstorl`gs ngkstoktls otuodazoåüls sghrlmanos l tutgraoas sghrl o kgsso ilrro`lkto.

Iakod`lktl maspgkahadazo`gs to`há` g òtlraod gianaod mo ûeorNX@ poro qul

vgnâ pgsso ngksudtor l sl oprgiukmor ko ilrro`lkto3

L nosg prlnasl iozlr u` trlako`lktg gu prlnasl ml uò ngksudtgrao

lsplnaodazomo, ndaqul oqua l iodl ng` kgsso lquapl ng`lrnaod.

\` ohroåg l hgks kleþnags!


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