Comunicação unificada para Pequenas empresas - …br.comstor.com/documents/54863/SMB_1.pdf ·...
Transcript of Comunicação unificada para Pequenas empresas - …br.comstor.com/documents/54863/SMB_1.pdf ·...
Comunicação unificada para
Pequenas empresas
Andre Camillo, Collaboration Pre-sales Engineer | Comstor
Revisão ISRG2 e novidades nas plataformas
ISR 4000 e seus serviços de UC
Communications Manager Express
Arquiteturas suportadas
Bundles SPIAD
Gateways Analógicos de voz
Cube Basic call setup:
http://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/117300-
configure-cube-00.html
Router Opera em Modo SRST ou modo CME - Sempre considerar licenças para
estes modos:
Ex: “L-FL-CME-SRST-25=“
Caso o cliente vá utilizar em modo CME, incluir licenças dos telefones (PNs
diferentes dos top levels mencionados):
Ex: Para telefones 3905/Analógicos -> SW-CCME-UL-ESS=
Para telefones 7841, 7962G-> SW-CCME-UL-ENH=
Itens para os Routers (exemplos):
Licença UC : “L-SL-29-UC-K9=”
PDVM : “PVDM3-64=”
E1s : “VWIC3-1MFT-T1/E1=”
FXS: “VIC3-4FXS/DID=”
FXO: “VIC2-2FXO=”
http://d2zmdbbm9feqrf.cloudfront.net/2014/usa/pdf/BRKUCC-2260.pdf
FaxSIP
Trunk
FXO or
E1
Analog
phones
PSTN
IP PSTN
Regional Branch A
Regional Branch B
Headquarters
CUCM
CUCM-BEPSTN
IP WAN
SIP trunk
FXO backup
NEW
Co
llab
ora
tio
n F
ea
ture
Se
t
0-20 50-250 250-350 350-500 450-100020-50
Hosted Collaboration Services
Pre
mis
e b
ase
dC
lou
d b
ase
d
LATAM
SPIAD
UC Bundles
Business Edition 6000
NEW
• A complete CPE solution: A fully tested infrastructure from a single source –Cisco routers, switches, and IP phones, all designed to work seamlessly together.
• Deployment options: Deploy as single CPE combining access + collaboration, or as stand-alone collaboration solution.
• End-to-end services: Access router , Call Control platform, End points
• Collaboration services: Voice + Video + Voicemail
• Increased revenue per user: Flexible devices allow service providers to deploy multiple services over the same CPE, increasing average revenue per user and reducing customer churn.
• Up-Selling: creates opportunity to later sell security and other managed services on the same platform
• Peace of mind: Cisco reliability and support delivers complete peace of mind, enabling service providers to deploy managed services with confidence.
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
• Single SKU (LATAM-exclusive, hidden)
• All licenses included for 30 or 50 users
• 19” Rack Mountable Platforms, 1 or 2 RUs
• EHWIC slots : 4 single or 2 double
• WAN options : GE, nxT1, SHDSL, 3G/4G
• Voice Ports/Trunks options: FXS, FXO, E&M, R2, PRI
• ISM slot – with Cisco Unity Express included
• Technology package licenses
The new platform for Managed Services:
Integrated Access and Voice Deployments
SPIAD 2901 SPIAD2911
Max Users 30 50
Onboard WAN ethernet 10/100/1000 Ports 2 3
Voice Ports included 8 FXS 16 FXS
EHWIC slots
4 (1 used for included
analog FXS voice ports)
4 (2 used for included
analog FXS voice ports)
Voicemail 30 (on ISM) 50 (on ISM)
Conference (Meet me) Up to 16 parties (G711) up to 32 parties (G711)
SIP Trunk 10 sessions 25 sessions
Typical Options
VWIC3-1MFT-T1/E1 1-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1
PVDM3-16U64 PVDM3 16-channel to 64-channel factory upgrade
VIC2-4FXO Four-port Voice Interface Card - FXO (Universal)
Bundle 30 Users:
GPL~: $4,353
Bundle 50 Users:
GPL~: $6,616
SPIAD2901CME8F/K9
Cisco SPIAD2901 with CME 8FXS,PVDM3-16, UC License PAK
SPIAD2911CME16F/K9
Cisco SPIAD2911 with CME 16FXS,PVDM3-32, UC License PAK
Configuration and management CLI / Cisco Configutration Professional
Call control for IP telephony Cisco Unified Communications Manager Express
Voicemail and auto-attendant Cisco Unity Express adding ISM
Video telephony Standard 1:1 (softphone & videophone)
System Features
● Call forwarding
● Call Park
● Call Hold
● Reach me anywhere (Single Number Reach)
● Extension mobility
● Do Not Disturb
● Speed dials
● Locale selection
● Hunting Groups
● Paging
Music on Hold (MoH) Internal Audio File
Call restriction yes
Codecs G.711a, G.711u, G729, G722, H264
FAX yes
T1/E1 Requires T1/E1 voice card
Corporate Directory yes
Cisco Jabber® SmartPhone Only voice on iphone
Voicemail yes
Auto-attendant Multi-level
Night service with alternate greetings yes
Voicemail to email (notification) yes
Voicemail to email (attachment) yes
See all features on table 3 of
http://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-manager-express/data_sheet_c78-695471.html
Supported
3900 Series
Basic Voice
Communications
EndpointsAdvanced Business
Communication
Endpoints
Business
Communication
EndpointsAdvanced
Professional Media
Endpoints
Voice Conference
Station
8900 Series
8831
7900 Series
8800 Series
Advanced
Collaborative Media
Endpoints
9900 Series
4
9© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
• The SPIAD2900s run the same IOS images as ISR G2s with the same
licensing procedures (e.g. RTU licenses)
• The UC Technology license will be enabled by default to support DSPs and
voice features
• Some CUBE session included, can be expanded
• The DataTechnology license is optional
• The Security Technology license is optional and enables the IOS firewall, IPS,
IPSec, 3DES, and VPN
• Optional feature licenses upgrade the the UC and Security licenses to
provide features such as SSLVPN, IPS, SRST, and so on.
• SSL administration (vs. Telnet) of the SPIAD2900s is enabled in the K9 IOS
images for no additional fee
(For reference Only)
• V9.0 (IOS 15.2(2)T)
• Native video Conf for SIP and SCCP endpoints
• SNR and Paging for SIP endpoints
• Shared Line between SIP and SCCP endpoints
• ATA 187 support
• V9.5 (IOS 15.3(2)T)
• Hunt Group Enhancements
• Enhanced voice applications security
• V10 (IOS 15.3(3)M)
• Conference Phone 8831 Support
• Jabber for Windows and MAC
• V10.5 (IOS 115.4(3)M)
• Cisco IP phones 7800 and 8800 with FastTrack
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/33matrix.html
IOS packages(For reference Only)
•
•
•
•
•
•
Use These Helpful Resources
• SRST DataSheet http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps 2169/data_sheet_c78-520521.html
• SRST Supported Phone, Firmware http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusrst/requirements/guide/srs10spc.html
• SRST Admin Guide: http://www.cisco.com/en/US/docs/voice_ip_comm/cusrst/admin/srst/co nfiguration/guide/srs_over.html
• CME 10 Supported Phones and features: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmeroad.html
• DESIGN REFERENCE: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/srnd/design/guide/cmesrnd.html
• CME Version x IOS version: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/33matrix.html
Dúvidas?