Cisco Jabber updates (Comstor dPVT 2014)
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Transcript of Cisco Jabber updates (Comstor dPVT 2014)
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Agenda
• Introdução
• Atualizações do cliente Jabber
Jabber 9.6 – PC
Jabber 9.7 update – PC
Jabber 9.2 Mac
• Jabber Mobile
• Jabber Guest
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Introdução ao Jabber
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O que é Jabber
• Uma solução que:
• Provê comunicação!
– Por Texto, Audio, Vídeo, etc;
• Multiplataforma
– Smartphones (iOS,Android)
– PC
– Mac
• Entregue de várias formas
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Funcionalidades de Comunicação
• Serviços que incluem:
Presença;
Mensagens Instantaneas;
Conversas em grupo;
Clique para chamar (Click to call);
Softphone;
Histórico de chamadas;
Correio de voz integrado;
Compartilhamento de tela
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Funcionalidades de Comunicação
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Multiplataforma
• Disponível em diferentes plataformas*
*Os serviços disponíveis por plataforma podem variar
iOS 6.1 e 7 2.3.3+ 4.6+
X lion 10.7+ XP+
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Modelos de Deployments
Pode ser:
1. Local
• Em um CUCM virtualizado
2. Nuvem
• Serviço contratado,
integrado ao WebEx Messenger
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IM only (incluso na oferta “Jabber for everyone)
Phone mode
Full UC
Modos de operação do Jabber
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Modos de operação do Jabber
• Funções disponíveis por modo:
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Atualizações do Client Jabber
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Jabber 9.6 para Windows
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Melhorias no Chat em grupo
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Melhorias no Chat em grupo
• Iniciando um chat em grupo
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Melhorias no Chat em grupo
• Recebendo um convite para chat em grupo
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Melhorias no Chat em grupo
• Mais detalhes
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Suporte Nativo a acessórios
Jabra e Logitech
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Suporte Nativo a acessórios
Acessórios Compatíveis com UC
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Suporte Nativo a acessórios
Acessórios Compatíveis com UC
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Suporte Nativo a acessórios
Teclado Logitech K725-C
Demo: http://www.youtube.com/watch?v=jWhcaVbHfms
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Suporte Nativo a acessórios
Funcionalidade habilitada com alguns acessórios:
Troca de Audio automática
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Melhorias de Interface e acessibilidade
• Font Smoothing
• Keyboard Shortcuts
• Keyboard Navigation
• Screen Capture Chat Window Minimization
• Admin – Save Chat History Disable
• Self Care Portal
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Font Smoothing
Ativado
Padrão da Ferramenta
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Font Smoothing
Desativado
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Font Smoothing - Comparação
Ativado Desativado
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Keyboard Shortcuts
Chamadas Ativas
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Keyboard Shortcuts
Várias funções
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Keyboard Shortcuts
Chamadas Ativas
• Tab through call controls
• Space bar to open
secondary control items
• Arrow keys to adjust
settings
• Esc to exit secondary
control items
Lista de Contatos
• Tab to contact list
• Up/Down arrows to
navigate contacts
• Left arrow to collapse a
Group
• Right arrow to expand a
group
Janela de Menu
• F10 to focus on file
menu
• Arrow keys to navigate
file
menu
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Janela de Chat Minimizada para
Screenshot
Segurar SHIFT ao pressionar o botão de screenshot aciona esta função
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Desabilitar opção “Salvar histórico da
conversa”
Agora o Administrador pode desabilitar essa opção!
Por padrão esta função é Habilitada
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Portal de “Self Care”
• CUCM Self Care address is obtained
from TFTP file during service discovery
• Self Care portal hostname can be
specified in CUCM Enterprise
Parameters
• Opens in default system browser ☺
• Self care portal allows Jabber users
To:
Set Call forward
SNR
Extend & Connect
etc….
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Compatibilidade
O Jabber 9.6 está disponível a para ambientes com CUCM 8.5+
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Jabber 9.7 para Windows
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Jabber 9.7 para Windows
• Release Date : Mid December 2013
• Persistent Chat
• Custom Contacts
• Supported OS’s
Windows 7
Windows 8
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Jabber Persistent Chat
• Jabber for Windows 9.7• Discover and join chat rooms
• Group chats with breakouts to personal chats & calls
• Manage room notifciations, filters and priority
messagingProvides for
• Topic or project based workspace
• Efficent, interactive team collaboration
• Full integration to existing Jabber features
• Jabber 10 Base offering extended to Mac & mobile
Windows Admin, Attachments & Search
On Premise only at this time, with CUCM IM/P 10.0
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Contatos Customizados
Enables Jabber users to add non-directory contacts
to the Jabber Contact list
Enables Jabber users to add non-directory information to
corporate directory contacts
Enables Jabber users to add non-directory information to
federated contacts
Only supported in on-premise deployments
Messenger support will be added in a future release
Targeting Messenger 7.8 and aligned Jabber release in
CY14 for cloud support
No currently committed release plans for phone only mode
support
Requires CUCM changes that are currently not committed
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Jabber 9.2 For Mac
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Jabber 9.2 para Mac
Feature Highlights
Jabber portfolio architecture alignment
Escalation to 720p HD video conferencing
Standards-based (H.264)
Secure Voice and Video: SRTP encryption
Meetings Integration
Supports the use of any plugin headset
Also supports the use of any Bluetooth headset that uses a dongle
Customer Benefits
Enhance productivity for Mac users
More consistent Collaboration experience across devices
Já Disponível!
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Jabber 9.2 – Video 720p
Cisco Jabber Video Engine is a
H.264 AVC standard based
media engine using in Cisco
Jabber clients.
The Engine provides full HD
interoperability between Jabber
desktop clients and TelePresence
solutions.
Provides Video rate adaption
and support for Cisco ClearPath
Media Resilience Mechanisms.
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Jabber 9.2 – Considerações da Nova
arquitetura
Jabber for Mac 9.2 has been
reengineered to align to portfolio
architecture
Feature Regression (from Jabber
for MAC 8.6 but not available in
9.2) Select CTI Line to Control
Transfer
Group chat history
Custom Contact (Pizza Guy)
Multiple search bases
Support for Directory configuration
from Profile
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Funcionalidades em backlog
Para versões em plataformas desktop:
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Referências
• Arquitetura : http://pt.slideshare.net/CiscoPublicSector/collaboration-
architecture2013-cisco-live-local
• Live : http://d2zmdbbm9feqrf.cloudfront.net/2013/usa/pdf/BRKUCC-2344.pdf
• Modelos de deployments:
http://72.163.4.161/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_0/JABW_BK_
E4CC9599_00_environment-configuration-guide_chapter_0100.pdf
• Expressway Information: http://www.cisco.com/c/en/us/products/collateral/unified-
communications/expressway-series/datasheet-c78-730478.html
• Jabber Guest : http://www.youtube.com/watch?v=ymUctgqJGj0
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