CarlosSoares SysAdmin
3
Carlos Soares 42 Fowler St., Franklin, NJ 07416 Cell: 862-754-0542 [email protected] SUMMARY: IT professional with seventeen years of corporate IT experience specializing in server management, deployment planning & implementation, data center operations, and end user support issue resolution. EXPERIENCE: Delta Dental of NJ – Parsippany, NJ Systems Administrator October 2008 - May 2015 Monitored the daily performance of computer systems in a 450 plus server data center Microsoft Windows Server deployment and configuration Conducted server maintenance including patching, racking, upgrading and monitoring Windows 2003 to 2008 Server migrations in a standalone and clustered environment Monitored, upgraded, and maintained HA DRS VMware Infrastructure P2V and Provisioned Windows servers to VMWare environment Administered Citrix Xenapp 4.5 & 6.5 Executed MS Active Directory and Novell NDS Security Administration Performed Disaster Recovery Server Backup & Restores [Appasure, Symnatec, Veeam] Implemented Security Monitoring [Cisco IPS, McAfee IPS, QRadar, Fireeye] Applied File/Folder/HD encryption [PGP and Nortons Encryption] Implemented Group policy Trained and provided level three support for helpdesk personnel Recommended applications and hardware Delta Dental of NJ – Parsippany, NJ Help Desk Analyst II June 2000 – October 2008 • Provided staff and users with assistance solving computer related issues including system malfunctions and program problems • Consulted with staff, users, and management to establish requirements for new systems and modifications
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Transcript of CarlosSoares SysAdmin
Carlos Soares42 Fowler St., Franklin, NJ 07416
Cell: [email protected]
SUMMARY: IT professional with seventeen years of corporate IT experience specializing in server management, deployment planning & implementation, data center operations, and end user support issue resolution.
EXPERIENCE:
Delta Dental of NJ – Parsippany, NJSystems Administrator October 2008 - May 2015
Monitored the daily performance of computer systems in a 450 plus server data center Microsoft Windows Server deployment and configuration Conducted server maintenance including patching, racking, upgrading and monitoring Windows 2003 to 2008 Server migrations in a standalone and clustered environment Monitored, upgraded, and maintained HA DRS VMware Infrastructure P2V and Provisioned Windows servers to VMWare environment Administered Citrix Xenapp 4.5 & 6.5 Executed MS Active Directory and Novell NDS Security Administration Performed Disaster Recovery Server Backup & Restores [Appasure, Symnatec, Veeam] Implemented Security Monitoring [Cisco IPS, McAfee IPS, QRadar, Fireeye] Applied File/Folder/HD encryption [PGP and Nortons Encryption] Implemented Group policy Trained and provided level three support for helpdesk personnel Recommended applications and hardware
Delta Dental of NJ – Parsippany, NJHelp Desk Analyst II June 2000 – October 2008• Provided staff and users with assistance solving computer related issues including system
malfunctions and program problems• Consulted with staff, users, and management to establish requirements for new systems and
modifications• Tested, maintained, and coordinated the installation of monitor computer programs & systems• Developed training materials and procedures to teach users to properly resolve hardware,
software and program malfunctions.
Delta Dental of NJ – Parsippany, NJHelp Desk Analyst August 1998 – June 2000
Conducted remote and onsite support troubleshooting [ie desktop and laptop issues] Resolved user inquiry issues regarding computer software or hardware operation Recorded help desk work orders and oversee progress to completion Created and maintained company images for desktops and laptops Updated and repaired all company computer’s software and firmware Installed and performed minor repairs to hardware, software, and peripheral equipment
following design or installation specifications
ADDITIONAL SKILLS:
Linux VMware ESX, ESXi Migrations, Builds, Upgrades MS SQL Cisco VPN, IPS San storage, hardware, media, and consoles Routing and switching [vlans, port analysis] McAfee EPO Administrator HP Proliant Server G3 – G8 Administration, support, and upgrade of Citrix Xenapp 4.5 & 6.5 Proficient in all Windows OS to 2008 r2 [Migrations, Builds, Upgrades] Comprehensive knowledge of HIPAA and SSAE auditing requirements and compliance Certification in VMware VCP5- DCV
EDUCATION & CERTIFICATIONS:
Netlan January 2015 Red Hat Linux Administration
Training Camp October 2014 VMWare Data Center Virtualization [VCP51 DCV Certificate]
Global Knowledge September 2012 VMware Troubleshooting
Global Knowledge May 2003 Active Directory Administration
Chubb Computer Institute January 1998 – June 1998 Data Center Support [Certificate]
Essex County Community College September 1990 – May 1991
Relative Coursework
